Shipping & Returns

We strive to provide you with a seamless shopping experience from the moment you place your order to the delivery at your doorstep. Here's everything you need to know about our shipping and return policies:

 

Shipping Information

We understand the excitement of receiving your order promptly. That's why we aim to dispatch your package within two working days of your purchase. For domestic deliveries, you can expect your package to arrive within 2-3 working days. However, please note that international shipments may take longer to reach you. For specific shipping times, please refer to the information provided by the carrier.

You will receive timely updates on the status of your order, along with tracking codes to keep you informed every step of the way.

 

Returns & Exchanges

To be eligible for a return, your item must meet the following criteria:

• Returned within 14 days of the purchase date
• In its original condition
• Unworn and unwashed
• Clean, with no stains or odors
• All original tags must be attached

Items that do not meet these requirements will not be accepted for return. 

PLEASE NOTE: Items purchased on sale are not eligible for a refund but can be returned for store credit.

How to Start a Return

To initiate a return, please email us at info(at)duasuits.com with your order number and the reason for return. We will guide you through the next steps.

Please note that return shipping costs are the responsibility of the customer.