Shipping & Returns

We strive to provide you with a seamless shopping experience from the moment you place your order to the delivery at your doorstep. Here's everything you need to know about our shipping and return policies:

 

Shipping Information

We understand the excitement of receiving your order promptly. That's why we aim to dispatch your package within two working days of your purchase. For domestic deliveries, you can expect your package to arrive within 3-5 working days. However, please note that international shipments may take longer to reach you. For specific shipping times, please refer to the information provided by the carrier.

You will receive timely updates on the status of your order, along with tracking codes to keep you informed every step of the way.

 

Returns & Exchanges:

We want you to love every item you purchase from us. If for any reason you're not completely satisfied with your purchase, you may return it within 14 working days of receiving your order. Simply email us at info@dua.suits to request a return form.

Please note that the costs of shipping back the item(s) for a return or exchange are the responsibility of the buyer. Please ensure that the items are unused, in their original packaging, and accompanied by the return form. Once we receive your returned items, we will process your refund or exchange promptly.

For any further assistance or inquiries regarding shipping or returns, feel free to reach out to our customer service team at info@dua.suits